Privacy Policy

1. Introduction

Beaubar LLC ("Beaubar," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, mobile platform, or AI concierge (Iris) (collectively, the "Platform"). By using the Platform, you consent to the practices described in this Policy. You must be 18 years of age or older to use the Platform.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number
• Billing and payment information (processed securely via Stripe)
• Service address and location details
• Hair and beauty history, photos, and preferences shared during consultations
• Messages and information shared with Iris (our AI concierge)
• Provider application information (if applicable)

Information collected automatically:

• IP address and browser/device information
• Pages visited and interactions with the Platform
• Referral source and session data

3. AI Concierge (Iris) — Data Practices

When you interact with our AI concierge Iris, we collect and store your conversation data. Specifically:

• Conversations are stored to provide personalized, continuous service recommendations.
• Your name, hair history, location, and stated preferences may be saved to your profile to improve future interactions.
• Conversation data may be reviewed by Beaubar staff for quality assurance, safety, and AI training purposes.
• We do not sell conversation data to third parties.
• You may request deletion of your conversation history by contacting us at support@beaubar.com.

4. How We Use Your Information

• To facilitate and confirm bookings and payments
• To connect you with available beauty providers in your area
• To power and personalize the Iris AI concierge experience
• To send booking confirmations, reminders, and service-related communications
• To improve our Platform, services, and AI models
• To comply with legal obligations and enforce our Terms of Service

5. Sharing of Information

We share your information only in the following circumstances:

• With Providers: Booking details (name, address, service, time) are shared with your assigned beauty professional.
• With Payment Processors: Stripe processes payments. We do not store full card details.
• With Service Providers: We may use third-party tools for analytics, communication, and platform operations, all bound by confidentiality agreements.
• For Legal Compliance: We may disclose information if required by law, court order, or governmental authority.
• We do not sell your personal information.

6. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. AI conversation data is retained for up to 2 years unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at support@beaubar.com.

8. Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS), secure payment processing via Stripe, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Beaubar Platform is intended solely for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has provided us with personal information, we will delete it promptly. If you believe a minor has used our Platform, contact us immediately at support@beaubar.com.

10. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and support platform functionality. You may adjust cookie settings in your browser, though some features may not function properly if cookies are disabled.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated Policy on this page with a revised effective date. Your continued use of the Platform constitutes acceptance of the updated Policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at: support@beaubar.com · Miami, FL